Test Papers – ICSE – Class – X
CA IPCC Business Environment Module 3
Dear students lets see new questions right, organization and environment now business does not function in isolated vacuum I hope so right, yes or what are the interactions or exchanges between organizations and environment whenever a businessman think of a business he needs to think first about environment now lets understand here some exchanges between organization and environment exchange of information, exchange of resources , exchange of influence and power, let see the very first exchange of information under that we have inflow outflow inflow market condition technology demographic government of policy activities of other companies so all these are the information’s that company wants from the right environment yes or no correct and what are the out flows let see that advertisement.
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CA IPCC Business Environment Module 2
Dear students we continue with objective of business, operational objective efficiency or productivity. right the very very much essential input – output ratios by utilizing resources effectively now the basis of efficiency are, redesigning production process, attaining suitable input output ratios of funds deployed. utilizing all the resources facilities and efforts in an optimum manner. kids I would like to mention here something about “Dabbawalas” now these peoples operating their business since last number of the —- and number of universities are doing study on them even they are appear in fobes magazine and when prince charls was in India he made the point that he will meet them. and he mate them, now baccha log these peoples they are same literate SSC pass, few of them may be HSC pass, and really some one might be graduate still these peoples got six sigma why? they are able to deliver dabba at the perfect correct address, now what is six sigma this is rank been giving to all those business operations, which perform their activities to the perfection. as an only 3.33 defects or errors right in the service of deliver of the dabbas. out of one million or ten lakh dabbas isn’t it amassing only 3.33 errors. or approximately 4 out of one million or ten lakh dabbas been delivered, so that is efficiency in business. now lets see another objective that survival profitability.
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CA IPCC Business Environment Module 1
Dear Students we are going to see strategic management right one of your papers and theory in IPCC right now this strategic management is journey of business towards perfection and efficiency now the chapters we are going cover now are Business Environment, Business Policy and Strategic Management, Strategic Analysis, Strategic Planning, Formation of Functional Strategy, Strategy Implementation and Control, Reaching Strategic Edge so these are the seven chapters that cover in SM, now let’s see something about pattern of SM it’s for 50 marks as everyone is aware of. Section B covers this paper answer is separate yes booklet question number A that’s our first question in this subject, which is compulsory for 15 marks right and how it is 5 questions each 3 marks, answer any 5 questions from the rest 6 and 7 marks right and 5 questions gives you 35 so totally 50 Maximum 4 mark minimum 1 mark.
Now let see business environment our first chapter. So children’s we see definition of business given by B. O. Wheeler now “Business is an institution which is perfectly organized and operated corrected, proper arrangements are made for doing business to provide goods and services to society under the incentive of private personal gain this what the wheeler said about the business.
Now see what Lui Haney said business is a human activity directed towards producing and acquiring wealth through buying and selling that means buy karo sell karo and you gain that is business now meaning of business is different for different people right let us understand Entity view->Company Corporation and few for few people it is process buying up selling products and few others its like profession or an occupation now according to peter drucker’s What is business which is created by and managed by all of us group of peoples they take designs and that design ha an some of the other result or outcome of the entire business. true for each and every business. its not only profit it includes development of wealth, goodwill, societal factors, relations etc. and much much more that is business according to Peter Deuckers. right kids, now lets see the objective, basic objective kya hai.
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CA IPCC, Reaching Strategic Edge, Module 6
Bacha log, we come to the last module, E-commerce, internet, right. How it has impact on
the business.
The internet is an integrated network of banks of servers and high-speed computers, digital
switches and routers, telecommunications equipment and lines and individual uses
computers. The backbone of internet consists of telecommunication lines, crises crossing
countries, telecom lines, right, and the world that allow computers to transfer data in digital
form at a very, very high speed. Everyone knows this very well. The bandwidth of the line
determines the capacity or speed of the data transfer users gain excess to the network via a
LAN server or an internet service provider, computerised switch that has capability to route
traffic to and from end users directly connected to it.
E-commerce – internet makes feasible for companies everywhere to compete in global
markets. Competition in an industry is greatly intensified by the new e-commerce strategic
initiatives of existing rivals. Entry barriers in the e-commerce world are relatively low.
Internet and PC technologies are advancing rapidly, often in uncertain and unexpected
directions. The internet results in much faster diffusion of new technologies and new
business ideas across of delivering customer services. The e-commerce environment
demands
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CA IPCC, Reaching Strategic Edge, Module 5
Bacha log, Six Sigma. It means quality, quality and quality. The top order, the best of the best
quality, defect free. Primarily Six Sigma means maintenance of the desired quality in
processes and end product. It means taking systematic and integrated effort towards
improving quality and reducing cost. It is a highly disciplined process that helps in
developing, delivering near perfect goods. It works continuously towards revising the
current standards and establishing higher ones. Six Sigma strives at 99.96% of product
manufactured are defect free in one million that is amongst ten lakhs.
Six Sigma efforts target three main areas, improving customer satisfaction, reducing cycle
time and reducing defects. Six Sigma is not merely a quality initiative it is a business initiative
too. Achieving six sigma goals requires breakthroughs in every area of an operation, right.
We have already discussed it in previous chapter, right. Dabbawalas in Mumbai, they have
achieved Six Sigma in total management commitment and philosophy of excellence,
customer focus, process improvement and the rule of measurement rather than gut feel. Six
Sigma is about making every area of the organisation better, able to meet the changing
needs of customers, markets and technologies with benefits for employees, customers and
shareholders.
Now, let’s see the methodology for the existing product – D for define, M for measuring it, A
for analysing it, right, where have we reached, I for more further improvements, C for
controlling in case if you are making or approaching closer toward any kind of defects.
Now, for the new products
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CA IPCC, Reaching Strategic Edge, Module 4
In this module, bacha log, we are going to compare TQM with traditional management,
right. It is different, totally different from traditional management. It requires changes in
organisational processes, beliefs and attitudes, and behaviours. The traditional management
means the way things are usually done in most organisations in the absence of a total quality
management focus. The nature of TQM differs from common management practices in
many respects.
Some of the key differences are as follows. Planning and management – quality planning and
strategic business planning is indistinguishable in TQM. Customer satisfaction, defect rates
and process cycle times receive very high attention on TQM which is not the case in
traditional management.
Changing relationships with customers and suppliers – distinguishable innovation is essential
to meet and exceed customer’s needs. In TQM quality is defined as product and services.
Traditional management places customers outside of the enterprises and within the domain
of marketing and sales.
Organisational structure – TQM is also distinguishable as it views enterprise as a system of
interdependent processes. Every process contains sub-processes and is also contained
within a higher process.
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